Cookie Policy

This Cookie Policy explains how Lucive Pty Ltd ("Lucive", "we", "us", "our") uses cookies and similar technologies when you visit our website and use our platform.

1. What are cookies?

Cookies are small text files placed on your device by a website. They are widely used to make websites work efficiently and to provide information to site owners. Similar technologies include local storage, session storage, and tracking pixels.

2. Types of cookies we use

Essential cookies

These cookies are necessary for the platform to function and cannot be disabled. They include session cookies for authentication, security tokens, and cookies that remember your preferences (e.g. cookie consent choice).

Analytics cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve the user experience. Analytics data is aggregated and does not personally identify you.

Functional cookies

These cookies enable enhanced functionality such as remembering your display preferences, language settings, and form inputs across sessions.

3. Third-party cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may set cookies include:

• Analytics providers (e.g. for aggregated usage statistics).
• Payment processors (for secure payment handling).
• Customer support tools (for chat and support functionality).

4. Managing cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually.
• Block third-party cookies.
• Block cookies from specific sites.
• Block all cookies.
• Delete all cookies when you close your browser.

Please note that disabling essential cookies may prevent parts of the platform from functioning correctly.

5. Changes to this policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

6. Contact us

If you have questions about our use of cookies, please contact us at privacy@lucive.com.au.